1. Agreement to terms
These Terms & Conditions govern your use of the AZS Digital Solutions website and any service you order from us. By placing an order or using our website, you agree to these terms. If you don't agree, please don't use our services.
2. Services & ordering
Each service listed in our shop has a defined scope shown on its service page. Placing an order confirms you accept that scope. Any work outside the listed scope — additional pages, integrations, or features — will be quoted separately before we begin.
3. Pricing & payment
All prices are listed in Pakistani Rupees (PKR) and are fixed at the time of order unless otherwise agreed in writing. We accept JazzCash, EasyPaisa, and bank transfer. Work begins once payment is confirmed, unless a milestone-based schedule has been agreed for larger projects.
4. Delivery & timelines
Estimated delivery windows are shown on each service page and typically range from 3 to 14 days. Timelines depend on how promptly you provide the information, content, and approvals we need — delays on your side may extend the delivery date accordingly.
5. Client responsibilities
- Provide accurate business information, content, and login credentials needed to complete your service.
- Respond to requests for feedback or approval within a reasonable time.
- Ensure you have the rights to any content, images, or trademarks you ask us to use.
- Keep any account credentials we provide you secure.
6. Intellectual property
Once a service is paid for in full, ownership of the final deliverable (your website, app, or configured system) transfers to you. We retain the right to reuse general components, code libraries, and know-how developed during the project for other clients, and may display completed work in our portfolio unless you request otherwise in writing.
7. Support & warranty
Every service includes a defined post-launch support window, shown on the service page, covering fixes to bugs or issues within the original scope. Support does not cover new features, third-party outages, or changes you make yourself after handoff.
8. Limitation of liability
We work to deliver every service to a professional standard, but we are not liable for indirect losses — such as lost profits or business interruption — arising from the use of a delivered service. Our total liability for any claim is limited to the amount you paid for the specific service in question.
9. Termination
You may cancel an order in line with our Refund Policy. We may pause or terminate a project if required information, content, or payment is not provided within a reasonable time, or if the requested work is unlawful or violates these terms.
10. Governing law
These terms are governed by the laws of Pakistan. Any disputes will be subject to the jurisdiction of the courts of Islamabad.
11. Changes to these terms
We may update these terms from time to time. Continued use of our website or services after an update means you accept the revised terms. The "last updated" date at the top of this page reflects the latest revision.
12. Contact us
Questions about these terms? Get in touch — we're happy to clarify anything before you order.
